Shore Details

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Our Mission Statement:
We will show our guests and owners how we turn an ordinary task into an extraordinary experience. We delight in sharing our island! We are a team of professionals who are proud of our jobs, our island and each other.

It really is…about the details!

We’ve been living on Hatteras Island most of our lives. Hatteras Island is our home and we love it! We want to do all we can to preserve the island life, quiet, simple and filled with the peace of warm days on the beach! We want to share that life with you and your family. We love watching owners enjoy their beautiful homes, and we enjoy watching their guests relax as they come to know “Hatteras Time.”

With over 20 years experience caring for vacation properties on Hatteras Island we understand the needs of both owners and guests and we understand how to provide service that meets those needs.

We invite you to get to know us and our team, you’ll get to know why Shore Details really is…about the details.

So contact us today and let us share our island ways with you! Owners, Pam and René Stoffel.

What a great team we have! Jennifer Paddock our General Manager is a voice you’ll come to know. Jennifer loves the hospitality business and it shows! Keeping an eye on all aspects of the business is a big job and she does it with style! Jennifer has a personal drive to meet the need of every guest and owner. When you meet Jennifer you’ll quickly know your home or your vacation is in good hands!

Making the management team complete is Dana Kiddy, Guest Services Manager. Dana has a full plate, from overseeing our NEW Vacation Rentals Department to assisting guests and owners she handles it all with ease!. Her years of experience show as she keeps the machine running.

Our Tri-Village office located in St Waves Plaza in the village of Waves is in the hands of an amazing team! Beth Henson and Sara Scarborough are team Waves extraordinaire! They love their job and this business! Even on those crazy Saturday afternoons, you’ll find them smiling as they enjoy knowing their hard has paid off and your guests will arrive to a clean, well-kept home. And joining our Waves team in 2017 is Angel DeOliveira. Angel knows Hatteras Island well and with her experience and enthusiasm, we welcome her to the team! With these three ladies running the show, we can’t go wrong!

In Frisco you’ll find Bonnie Wyche and Sherry Smith rounding out the housekeeping team of professionals who know how to get the job done, nothing is too large or too small, their attention to detail and commitment to service is what keeps your guests coming back, year after year. We love these hard-working ladies and so will you!

At Shore Details our entire team knows how to create the perfect vacation experience for your guests and they understand what homeowners are looking for….personal and professional services… so whatever it is you need… they will deliver! Their commitment to excellence and teamwork makes us proud!

Of course we can’t forget the maintenance and spa team of Chris Nelson, Rick Holzbauer, Dave Hissey, Cody Creech, Jeffrey Kennedy and Pompillo Zavala. These guys are great! They know their job and they work hard to make sure everything is in good repair and your guests get the attention they deserve! From large jobs to small, from pool and spa to lawn care….you won’t have to worry with Rene’s team of experts!

We also employ many seasonal staff members, watch for their pictures on our Facebook page….we love to show their smiling faces especially on WOW award Wednesdays!

We know you have a choice in the care of your home or the planning of your vacation. And we want you to choose Shore Details! That’s why we hire the best, train to highest standards, and follow all state and local guidelines in all that we do.

Shore Details, Inc. is a fully insured and bonded company and member of Outer Banks Chamber of Commerce. Owner Pam Stoffel is a licensed NC Broker. All pool and spa technicians are state certified.
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